The second-hand marketplace Shoppers Voice Anger About Sizing Updates
Members of the platform have expressed outrage due to a modification that led to products showing incorrect sizing.
The second-hand shopping app has revised its measurement guidelines for women's and children's garments failing to inform every member regarding the update.
Digital Channels Backlash
Countless users and merchants have taken to social media stating that platform listings now display a different size category than originally posted because of the remapping.
The platform stated the revised method more closely matches similar services.
The platform has recommended to examine their items and update the measurements by hand when needed, causing user dissatisfaction.
Size Classification Updates
Earlier, the measurements included one number and one letter, for instance S/8 or M/10.
The updated approach includes a letter with a size spectrum for example S/UK 8-10.
With some products, the size labels have been reassigned - for example a size L was previously a 12 but now shows as UK 16-18.
Member Stories
Frankie Bridger, who produces content about larger sizing, stated the update "complicates both purchasing and selling".
"Not many brands say XL is a 20-22," the way the service now categorizes.
A different member, located in Scotland, stated items she posted featuring size 14 markings were displaying on the service as size 20–22.
"If buyers measuring 20-22 acquire them they may become frustrated," she stated.
Required Changes
Charlotte Lunn, based in Derby, said she had been left angered by the change as she had to manually change the measurements for "each individual item".
"For me this is particularly frustrating, as I'm chronically ill and selling on Vinted has been paramount following partial earnings loss," she said.
Platform Context
The app has more than 100 million users, including 18 million in the UK.
It has emerged as a preferred choice versus similar marketplaces including eBay and Depop.
This represents another occasion where an unanticipated change to the app has proved unpopular: previously, Vinted reversed a change to its shipping options following member complaints.
